Quality Assurance

We consider quality control to be important to our business and we have implemented quality control measures at various stages of our production and operation processes. These measures seek to ensure that the quality of our products satisfy the expectations of our customers and achieve industry standards.

Our quality control starts at the commencement of the supply chain. Raw materials such as crude palm, lauric and soft oils received at our refineries are subject to stringent quality checks. We have invested in laboratory equipment, and are able to carry out quality control tests quickly at high levels of accuracy and reliability. We have written procedures and working instructions for the quality checks we undertake on the supplies we receive, the raw materials we process, the storage of raw materials and finished products and the distribution of our products, which our quality control staff must comply with.

We have obtained ISO 9001 certification for the quality management systems at all our refineries. We intend to fulfil the requirements and obtain certifications for ISO 22000, ISO 14001 and OHSAS 18001 certifications for all our refineries. Currently we have obtained ISO 22000 certification for our Semenyih and Westport factorie and ISO 14001 and OHSAS 18001 certifications for our Pasir Gudang factory. ISO 22000 is a certification of our food safety management systems and demonstrates our ability to control food safety hazards to ensure that our products are safe for human consumption. As we believe in green initiatives and community care, we aim to identify, control and improve the environmental, health and safety impact of our activities through ISO 14001 and OHSAS 18001 implementation. The OHSAS 18001 certification certifies that an organisation’s health and safety management system meets certain prescribed standards. We have also received our HACCP (Hazard Analysis and Critical Control Points) certification, that certifies we have met prescribed food safety and hygiene standards. Our HACCP certification allows us to export our products to certain countries or regions, such as the European Union, which require such a certification before they allow food products to be imported. Some of our products have also received Kosher certification and comply with Halal requirements according to Islamic Law.


 
 
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